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Exchange 2013 : Reset user password in ECP

May 16, 2013

Have you ever wanted to reset user password via ECP ? For Exchange 2010 and below, it is not possible, you have to login to server and do it.  But with Exchange 2013, you can reset user password via the browser, also known as EAC.

Let me introduce you the RBAC !

You heard of it, but have you ever use it? You should !

OK, let’s get started !

1:  Before you can add the “Reset Password” role, you need to install it. Let’s see if this role is installed by default :

Get-ManagementRole "reset password"
The operation couldn't be performed because object 'reset password' couldn't be found on ''.
    + CategoryInfo          : NotSpecified: (:) [Get-ManagementRole], ManagementObjectNotFoundException
    + FullyQualifiedErrorId : F1EF706,Microsoft.Exchange.Management.RbacTasks.GetManagementRole

Notice by default, this role is not installed.  Let's install it now.


  • Launch Exchange Management shell.
  • Type Add-pssnapin microsoft* and hit enter.
  • Type Install-CannedRbacRoles and hit enter.
  • Type Install-CannedRbacRoleAssignments and hit enter.
  • Close and relaunch EMS.

3:  Let’s verify.

Get-ManagementRole “reset password”

Name                                                    RoleType
—-                                                        ——–
Reset Password                                ResetPassword

If you performed step 2 correctly, you should see the new role.

4:  Now, we would like to add resetpassword role to Help Desk.

New-ManagementRoleAssignment -SecurityGroup “Help Desk” -Role “Reset Password”

(you can do this in ECP too)

5:  Next, open the EAC. For example

6:  Click on permission, select a user and click edit.

7:  Viola !! You are done !



From → Exchange 2013

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  1. Reset Password in EAC | Every Day i learnt

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